SocialNext

Let your Customers Inspire your Brand

Customer insights to drive innovation and foster brand advocacy

Build a branded customer insight community

Engage

Launch

a vibrant community on your website

Start a branded communication stream on your website. Make your most passionate customers an integral part of your organisation

Build

Engage

with your community in real time

Keep your audience engaged through tools that work : micro­polling, debates, engaging content, real­time discussions and much more

Promote

Co-create

the products and services of tomorrow

Solve your business challenges, Improve your products and Co-create new offerings by tapping into the creativity of your biggest fans

The power of all-in-one Customer Insights Platform

Recruit potential
Recruit potential ambassadors
Identify and recruit your brand's ambassadors - The ones who are reading your newsletter, interacting with your social content, praising your products or services online.
Grow customer advocacy
Grow customer advocacy
Harness the passion and excitement of your customers to help spread the word about your brand. Empower your customers to share their experience with their networks.
Boost traffic
Get rapid feedback
Build an ongoing dialog and get quick reactions to an idea, check on a direction you are headed, or test a developed concept.
Crowdsource Ideas
Crowdsource new ideas
Produce new knowledge together by building on each other’s ideas in a structured way and create a meaningful impact.
Improve existing products
Improve existing products
Get reliable insights and recommendations to solve biggest business challenges and make better products and services.
Build stronger loyalty
Build stronger loyalty
Let your customers influence the future of your brand. Link their contributions to loyalty program, invite them to exclusive events, offer them sneak previews.

Secure, invitation-only Communication Streams

Invite selected people to share ideas, files, links, photos and video on a secure, invitation-only communication stream. No ads to dodge, no annoying friend requests or event invites to weed through.

Public private stream
content real time

Available Everywhere you Go

Available for both iOS and Android Smartphones, allowing you and the members of your customer community to stay connected no matter where they are - at home, at school, at the office, or in the wild.

Data visualization and Analytics

Keep track of what your community is talking about and turn those insights into action. See which members are the most active, what the popular topics are, and when your members are the most engaged.

social sharing

Socialnext helps you build a secure, private online insights community on your website to drive better conversation with your community of stakeholders and customers. You create your own place to reach to your community when you want, how you want. There are no annoying ads, no annoying friend requests, and no event invites to weed through. Just direct access to the people and information you really care about.

Contact Us

Testimonials

contact@socialnext.eu
Rue du Cultivateurs 8 - 1040 Brussels
+32 (0) 484 384 224